Refund & Cancellation Policy
Effective Date: March 1, 2026
Refunds
All payments are non-refundable once work has commenced, unless otherwise agreed to in writing. If a project is cancelled before any work has begun, a full refund will be issued.
Cancellation
Either party may terminate an engagement by providing at least seven (7) days written notice. GoodGTM is entitled to payment for all work completed up to the effective date of termination. Any prepaid amounts for undelivered work are non-refundable.
Disputes
If you have a concern about services rendered, please contact us at nate@goodgtm.com and we will work with you to resolve it.